Return Policy

Returns

All sales are FINAL, and returns, refunds, or exchanges are NOT ACCEPTED.

If a defect is discovered in any Jefferson Armory firearm after being transferred you may contact the manufacturer directly to make a warranty repair or replacement claim. 

THE CUSTOMER FURTHER AUTHORIZES AND CONSENTS TO Jefferson Armory CHARGING THE AFOREMENTIONED FEES TO THE DEBIT OR CREDIT CARD USED TO PLACE THE ORIGINAL ONLINE ORDER.

Jefferson Armory reserves the right to dispute any bank or credit card chargebacks. Jefferson Armory reserves the right to refuse all future orders placed by any customer that cancels an order via debit or credit card chargeback following shipment.

All payments are processed immediately upon placement of the order. It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting, or using a firearm, firearm magazine, and ammunition in the locality in which the customer resides.

All other Purchases

If the purchased item(s) is defective or damaged upon receipt, and wishes to return it for a refund or replacement, the customer may return the item(s) to Jefferson Armory WITHIN 30 DAYS of the date of receipt of delivery of the purchased item.

All returns MUST INCLUDE a completed Return Merchandise Form with the returned item in order for Jefferson Armory to process the request, issue a refund, or replace the item. The Customer MUST call Customer Service to obtain a Return Merchandise Authorization (RMA) number BEFORE returning any item.

All returned items must be in the same condition as when they were shipped by Jefferson Armory and must be returned in original packaging. If the item is not returned in this condition, Jefferson Armory may assess a restocking fee.

If the customer fails to include a Return Merchandise Form with the returned item(s), or if the Return Merchandise Form is incomplete, Jefferson Armory will NOT process a refund or replacement for the item(s) and the package will be returned to the customer.

Repairs

Customers who send in any Jefferson Armory manufactured product for repair must also print and include a completed copy of the Return Merchandise Form.

Amending Orders

No amendments to orders can take place once an order is place

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Updates and Revisions

Last updated on 12/31/2022.